Inspection and Acceptance

Signing process: Please carefully check the product order information when you receive the product.


  1. If there are factors that may affect the receipt, such as packaging damage, product errors, missing products, or surface quality issues, please make sure to explain the situation to the courier and immediately request a return to the customer service of Experimental Valley. We will handle the situation according to the situation, so you don't have to worry.
  2. If you sign for it on the spot, we consider it as your acceptance that the product is complete and intact.
  3. When you receive the goods and sign for them, please make sure to carefully check them: the goods and accessories, the quantity of goods, and the shipping list.
  4. During the process of signing for the goods, if any abnormalities are found, please contact us promptly.